Cinnamon Hotels & Resorts properties affected by storm in Sri Lanka resume full operations

Cinnamon Hotels & Resorts properties affected by the storm in Sri Lanka, have resumed full operations.

Issuing a statement, Cinnamon Hotels & Resorts said it stands united with its communities during this period of adversity and remains committed to supporting recovery efforts while ensuring the safety and wellbeing of our guests and employees.

Adverse weather linked to Cyclone Ditwah temporarily affected operations at several of its properties. At a time when many of the communities continue to feel the impact of the floods, the hotel group said that its thoughts are with everyone affected. Throughout this period, its priority has remained the safety and wellbeing of its teams, communities, and the guests in their care.

“All guest safety protocols were upheld, in house guests remained safe, and timely updates were shared with our travel partners and stakeholders to ensure clarity and continuity. Thanks to the swift response and dedication of our teams, we are pleased to confirm that all affected resorts Cinnamon Lodge Habarana, Habarana Village by Cinnamon, Cinnamon Citadel Kandy, Kandy Myst by Cinnamon, and Trinco Blu by Cinnamon have now resumed welcoming guests,” Cinnamon Hotels & Resorts said.

As of 1^st December 2025, all Cinnamon Hotels & Resorts properties are fully operational. Resorts’ operations are functioning as normal. Importantly, business continues uninterrupted across its entire portfolio, with guests arriving, staying, and departing as scheduled. All bookings, arrivals, and planned activities continue as scheduled across our portfolio.

As part of its commitment to supporting communities during this time, Cinnamon Hotels & Resorts together with the John Keells Group and the John Keells Foundation continues to assist those affected. As a leading hospitality brand, their priority is to support the nation’s recovery while ensuring the continued comfort and safety of all who stay with them or live around them.

“We extend our sincere appreciation to our dedicated teams, local authorities, partners and most of all our guests, for their understanding and cooperation during these times,” Cinnamon Hotels & Resorts said.

Cinnamon Hotels & Resorts said it will continue to provide updates as needed and stands firmly with the people of Sri Lanka as they collectively move towards recovery.